Position details
ACCOUNT HANDLER
Location
Salary
Posted on
Reference
Benefits
Salary
Posted on
Reference
Benefits
Stoke on Trent
£35000 - £42000 25/09/2026
NJR17028
£35,000-£42,000
£35000 - £42000 25/09/2026
NJR17028
£35,000-£42,000
DESCRIPTION
Insurance Account Handler
Stoke-on-Trent | Hybrid Working | £35,000-£42,000 + Bonus
Are you an experienced Insurance professional looking for your next career move?
We are currently recruiting for an Insurance Account Handler to join a well-established and highly regarded independent insurance organisation based in Stoke-On-Trent.
This is an excellent opportunity for someone looking to build on their existing insurance experience within a supportive and collaborative team. The role offers a competitive salary based on experience, a generous bonus structure and a range of additional benefits, alongside hybrid and flexible working options.
The Role
As an Insurance Account Handler, you will be responsible for supporting a designated portfolio of clients and acting as a key point of contact for their day-to-day insurance requirements.
You will play an important role in developing and maintaining strong client relationships, ensuring queries are dealt with efficiently and providing a consistently high level of service.
Your responsibilities will include:
-Managing and supporting a designated portfolio of insurance clients.
-Acting as a key point of contact for client queries and day-to-day requirements.
-Building and maintaining strong, long-term client relationships.
-Providing a high level of customer service across telephone, email and face-to-face interactions.
-Supporting clients throughout their insurance journey and ensuring their needs are understood.
-Working closely with colleagues to ensure clients receive a seamless service.
-Identifying opportunities to develop relationships and support wider business objectives.
-Taking ownership of your workload and using your initiative to resolve issues effectively.
About You
Previous experience within the Insurance industry is essential, although we are open to individuals from a variety of insurance backgrounds.
We are particularly interested in people who are confident dealing with clients, enjoy building relationships and are looking for a long-term opportunity to develop their career.
You will ideally bring:
-Previous experience working within the Insurance industry.
-Strong communication and relationship-building skills.
-A customer-focused approach and a genuine desire to deliver excellent service.
-Confidence dealing with clients over the telephone and face to face.
-A proactive approach, with the ability to use your own initiative.
-A willingness to learn, develop and take on new challenges.
-The ability to work effectively as part of a collaborative team.
-Resilience and adaptability in a fast-paced environment.
-A professional approach with strong levels of honesty and integrity.
What\'s on Offer?
Alongside a competitive basic salary and generous bonus structure, you will receive a comprehensive benefits package including:
-26 days\' annual leave plus bank holidays.
-Hybrid and flexible working options.
-Opportunities for career progression across the wider organisation.
-Support towards CII and ACII qualifications.
-Company pension scheme.
-24-hour support for physical and mental wellbeing.
-One paid volunteering day each year.
-Employee recognition and reward programmes.
-A supportive and collaborative working environment.
This is a great opportunity for an experienced Insurance professional who is looking to join an established organisation where there are genuine opportunities to develop, progress and build a long-term career.
If you are interested in finding out more, apply today and a member of the NJR Recruitment team will be in touch.
For further information please contact one of our specialist consultants on 0161 834 4747 and quote job reference NJR:17028
Stoke-on-Trent | Hybrid Working | £35,000-£42,000 + Bonus
Are you an experienced Insurance professional looking for your next career move?
We are currently recruiting for an Insurance Account Handler to join a well-established and highly regarded independent insurance organisation based in Stoke-On-Trent.
This is an excellent opportunity for someone looking to build on their existing insurance experience within a supportive and collaborative team. The role offers a competitive salary based on experience, a generous bonus structure and a range of additional benefits, alongside hybrid and flexible working options.
The Role
As an Insurance Account Handler, you will be responsible for supporting a designated portfolio of clients and acting as a key point of contact for their day-to-day insurance requirements.
You will play an important role in developing and maintaining strong client relationships, ensuring queries are dealt with efficiently and providing a consistently high level of service.
Your responsibilities will include:
-Managing and supporting a designated portfolio of insurance clients.
-Acting as a key point of contact for client queries and day-to-day requirements.
-Building and maintaining strong, long-term client relationships.
-Providing a high level of customer service across telephone, email and face-to-face interactions.
-Supporting clients throughout their insurance journey and ensuring their needs are understood.
-Working closely with colleagues to ensure clients receive a seamless service.
-Identifying opportunities to develop relationships and support wider business objectives.
-Taking ownership of your workload and using your initiative to resolve issues effectively.
About You
Previous experience within the Insurance industry is essential, although we are open to individuals from a variety of insurance backgrounds.
We are particularly interested in people who are confident dealing with clients, enjoy building relationships and are looking for a long-term opportunity to develop their career.
You will ideally bring:
-Previous experience working within the Insurance industry.
-Strong communication and relationship-building skills.
-A customer-focused approach and a genuine desire to deliver excellent service.
-Confidence dealing with clients over the telephone and face to face.
-A proactive approach, with the ability to use your own initiative.
-A willingness to learn, develop and take on new challenges.
-The ability to work effectively as part of a collaborative team.
-Resilience and adaptability in a fast-paced environment.
-A professional approach with strong levels of honesty and integrity.
What\'s on Offer?
Alongside a competitive basic salary and generous bonus structure, you will receive a comprehensive benefits package including:
-26 days\' annual leave plus bank holidays.
-Hybrid and flexible working options.
-Opportunities for career progression across the wider organisation.
-Support towards CII and ACII qualifications.
-Company pension scheme.
-24-hour support for physical and mental wellbeing.
-One paid volunteering day each year.
-Employee recognition and reward programmes.
-A supportive and collaborative working environment.
This is a great opportunity for an experienced Insurance professional who is looking to join an established organisation where there are genuine opportunities to develop, progress and build a long-term career.
If you are interested in finding out more, apply today and a member of the NJR Recruitment team will be in touch.
For further information please contact one of our specialist consultants on 0161 834 4747 and quote job reference NJR:17028
Apply Now
